Terms of service

Welcome to Detail Tiles! These Terms of Service govern your use of our website and the purchase of our products. By accessing or using our website, you agree to these terms.

  1. Orders and Payment

When you place an order on our website, you agree to pay the full price for the products you have ordered, including shipping and any applicable taxes. We reserve the right to cancel or refuse any order at any time, for any reason.

  1. Shipping

We will ship your order to the address you provide during checkout. We will use reasonable efforts to ensure that your order is shipped in a timely manner, but we do not guarantee delivery dates or times. Any shipping times displayed on our website are estimates only.

  1. Returns and Refunds

We want you to be satisfied with your purchase! If you are not satisfied, you may return the product within 30 days of delivery for a full refund (excluding shipping and handling fees). To be eligible for a refund, the product must be unused and in its original packaging. Please note that we cannot accept returns for products that have been installed or used.

  1. Warranty

We stand behind the quality of our products and offer a one-year limited warranty on all products. The warranty covers defects in materials and workmanship and does not cover damage caused by normal wear and tear or misuse. If you believe that your product is defective, please contact us at info@detailtiles.co.za to initiate a warranty claim.

  1. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Detail Tiles or its licensors and is protected by copyright and other intellectual property laws. You may not use or reproduce any content from our website without our express written permission.

  1. Disclaimer of Warranties

We make no representations or warranties of any kind, express or implied, regarding the products sold on our website. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

  1. Limitation of Liability

In no event shall Detail Tiles or its officers, directors, employees, or agents be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or the products sold on our website, whether based on contract, tort, strict liability, or any other theory of liability.

       8. Modifications

We reserve the right to modify these Terms of Service at any time, without notice. Please check this page periodically for updates. Your continued use of our website after any changes to these Terms of Service will signify your acceptance of those changes.

        9. Contact Us

If you have any questions about these Terms of Service, please contact us at info@detailtiles.co.za